How Can I Help You?

Looking for quick answers to the most common questions?
Use the goodies below to get some instant gratification!

BLOG QUESTIONS

JUST SUBSCRIBED? CAN’T LOGIN?

No worries, you can get into your account by following these easy steps:

1. Go to the “lost my password” page right here.
2. Your email address is your username. Put this into the form and click “lost password”
3. You’ll get an email with a password reset button.
4. Once your password is reset, you can login and get reading right here.

Troubleshooting: if you submit your email and it says “no account found”, don’t forget to try your Paypal email instead.

WANT TO CHANGE YOUR MEMBERSHIP?

You can change your username, password, or cancel your Subscriber Tribe account anytime from your account profile page.

Just click the link and it will bring you straight to the profile update page.

HAVE ANOTHER QUESTION?

Question not answered above? No worries, you can email support right here.

BUT — Please be patient with me! It may take me a week to respond. It’s not you–it’s me. I get a lot of email, and I answer emails in the order they’re received.

Etsy Academy is CLOSED for enrollment until 2018. If you need instant gratification, and you’re looking for a program to help you grow your sales NOW, please try this one.

If you’re enrolled in Etsy Academy, you have a direct line to email support, available here.

Most emails are answered within 48 hours, but please be aware that I’m in a weird time zone, so it can sometimes be a bit longer.

Please note: if you have a question about Etsy Academy, you can use the link above to get in touch.

IMPORTANT: if you click the link above and you’re not writing me about Etsy Academy, I’ll delete your email.

ASK A QUESTION

I’m going to be completely honest with you: I’ve given 1000s of shop critiques in my time as a blogger. I used to literally tell people the EXACT steps needed to create full-time income in mere months, but you know what happened?

1 out of 100 people would actually DO something about it.

So before you go asking me for free stuff that could CHANGE your life forever, let me ask you this:

If I tell you the tricks that have literally made me 6 figures, would you commit to doing them, for REAL?

I don’t mean reading them and thinking “oh that’s a good idea. I’ll get to it eventually”.

I mean dropping everything in your life and realizing this business could be EVERYTHING to you and your family. I mean actually committing to several hours of work each day, even when you don’t see an immediate difference. (Some tactics take MONTHS to work).

If that’s you, and you’ve read this far, then you’ve earned a place in my free Etsy Shop Critique Challenge.

And don’t forget: All Subscriber Tribe members get access to the premium community, where you can get unlimited shop critiques from other sellers.

Awesome, I have an answer!

If you’re not sure where to start, try the Etsy SEO Bootcamp first.

Once you’re done with bootcamp, I’ve got a buttload of resources that can fix your traffic woes ASAP. Check them out here:

Your Guide to 100% Kickass SEO

SEO for Better Conversion Rates

My 10-Minute SEO Hack for Major Visibility

How to Revive a Failing Shop

Want to know literally every SEO thing that’s in my head? Get it all with Optimize Me: The Etsy SEO Solution.

Oh no! Don’t worry, 90% of the time, I see shops that aren’t making sales because one or two key things are wrong.

It’s very fixable, that is…if you’re willing to do the work.

So before I tell you where you need to start, I want you to decide whether you’re willing to COMMIT to the work ahead of you.

I used to literally tell people the EXACT steps needed to create full-time income in mere months, but you know what happened?

1 out of 100 people would actually DO something about it.

So before you go asking me for free stuff that could CHANGE your life forever, let me ask you this:

If I tell you the tricks that have literally made me 6 figures, would you commit to doing them, for REAL?

I don’t mean reading them and thinking “oh that’s a good idea. I’ll get to it eventually”.

I mean dropping everything in your life and realizing this business could be EVERYTHING to you and your family. I mean actually committing to several hours of work each day, even when you don’t see an immediate difference. (Some tactics take MONTHS to work).

If that’s you, and you’ve read this far, then I’ve got some awesome resources for you. Here are my favorite:

The Ultimate Guide to Selling Full-Time on Etsy

The Etsy Shop Critique Challenge

The Shop Makeover Challenge

Etsy SEO Bootcamp

Totally overwhelmed with tips, tricks, hacks, and all the things? Don’t worry, I’ve got one SUPERSIZED article that covers it all, top to bottom.

You’ll learn how to prioritize the most important things NOW, so your sales don’t get clogged up later. Use this article to figure out where you are in your Etsy journey, and find your way forward quickly and easily.

This is an intense, 15,000+ word article that takes you through ALL THE THINGS you need to create your own paydays. This guide is so in-depth, has its own table of contents! You’ll be able to dive into this article (wherever you are in your Etsy journey) by clicking the link below:

The Ultimate Guide to Etsy

Side Effects Include: Monthly income you can trust, a well-organized business, and total clarity on where you should spend your time and money.

Enjoy!

Sorry, I’m booked through the end of 2018. I don’t have any 1:1 slots available.

BUT if you want access to all my best courses, articles, and the exact tactics that got me to 6-figures, then I suggest you have a look at Subscriber Tribe.

This is my all-in-one Etsy success course. Included in the course is a premium Slack group, where I constantly interact with members and answer their questions via comment, video, and email.

Because I am my 100% unfiltered self with you. I don’t believe in “fake it to make it”, and as a human being, I’m a bit rough around the edges. I don’t hide that from my readers.

I know some people won’t like it. But here’s the thing:

I see literally HUNDREDS of Etsy shops every single day. Do I like all of them? Nope, sure don’t. But I don’t judge you or what you do. It’s my job to help you MAKE IT WORK.

It’s NOT my job to judge you or tell you what you’re doing isn’t for me. It’s my job to see the beauty in EVERY shop, EVERY seller, and learn to appreciate all the work you put in, because it makes you a truly amazing person. (With a pretty damn cool biz).

The simple truth is this: there is an audience out there for EVERY Etsy shop. And in the same vein, there’s an audience out there for every blogger. I’m not for everyone, and I don’t try to be.

So all I ask is that you give me room to be me. Because I will always give you room to be you!

If you want to know more, please feel free to read my article, Why I Curse on My Blog and How It Got Me the Best Readers Ever.

Please keep in mind that I do NOT provide private coaching via email or social media.

If you have a question about how to set up your Etsy shop, or you’re looking for guidance on your next steps, please try the Ultimate Guide to Selling on Etsy.

If you’d like ongoing help and feedback, please have a look at the Subscriber Tribe, where you can get input from a premium community of sellers (and me!)

COLLABORATIONS

Hey guess what?? I DON’T CARE.

Everyone and their mother wants to tell me about their new Etsy / Blog service, app, software, program, etc.

Unless you’ve got STATS, screenshots, and case studies PROVING that your product creates at least $1000/month of EXTRA profit for other Etsy sellers or bloggers, I don’t want to hear from you.

Please note I said $1000 PROFIT — not “income”. If your product costs $1000 and makes me $1000, then NO f*cking WAY.

I know, I’m a bitch. The internet is a cruel mistress, and the bottom line is this: if you want your product to succeed, you need to work as hard as I do.

I didn’t come to your website just to send you an email about MY product. So don’t do it to me.

If you are the rare awesome developer who has the exact stats, screenshots, and case studies I’m looking for, AND your product creates $1000 profit each month, please follow these rules for contacting me.

I appreciate your interest, but I do not post advertisements or paid product reviews on the blog. I choose the items I promote to my readers because I already use them and they are indispensable to me.

If you have some kind of Etsy “software”, “app”, or “tool”, I’m not interested.

If you can PROVE (as in, WITH STATS, screenshots, and case studies) that your tool has created over $1000/month additional income for other Etsy sellers, then I will have a look at it. Please follow the rules stated here to email me.

IMPORTANT: If you email me about promoting your product without adhering to my rules, I will delete your email, BLOCK you permanently, and set filters in my inbox so all your future emails get deleted without ever seeing my inbox.

If you’re the RARE high-quality developer, I apologize for the strict rules, but please understand that I get a literal CRAP TON of emails (that are barely in English) trying to leverage my YEARS of hard work… just so some low-quality developer can can take advantage of my audience…often without even paying me.

It goes without saying: that shit gets DELETED.

I worked hard to get here, and I don’t provide info to my readers unless it’s RELIABLE, tested by me, and the absolute highest quality currently available on the market.

Cool! Sounds good to me. Here’s how I usually collaborate:

  • I am available for podcast interviews
  • I am always looking for experts to feature in the Subscriber Tribe (this is a video interview)
  • I often write guest posts about all things Etsy or blogging for online sellers

If you’d like to work together, I collaborate with other bloggers that have the following:

  1. At least 30k monthly pageviews
  2. At least 5000 email subscribers
  3. An audience that is demographically similar to mine, or an audience that would clearly be interested in my blog.
  4. A highly engaged following on at least one social network (preferably Pinterest, YouTube, or Facebook, Instagram).

Is that you? Then send your blog details, a screenshot of your google analytics, and your media kit (if you have one) right here.